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We value your opinions and would love to hear about your rental experiences!

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Jasmin Thursday April 18, 2024
Thank you for your wonderful customer service and seamless delivery process. We will definitely be recommending your company to all of our friends!
From: Florida
Ashley Tuesday January 16, 2024
Thank you for the wonderful and easy service. We will definitely use you again on our next trip to NY.
From: Florida
Amara Tuesday October 10, 2023
This is our 4th year renting from Baby Chic and we have had the most wonderful experience each time. All of the items are in clean and wonderful condition. And the rental process is just so easy! Thank you yet again!
From: NY
Nicole Wednesday September 13, 2023
Amazing service! We will definitely be renting from Baby Chic when we are back in NY.
From: NY
Myra Monday May 8, 2023
Wonderful Experience renting from Baby Chic. Everything was at our hotel when we arrived and in wonderful condition. We will definitely be renting from them whenever we are in town!
From: South Carolina
Paula Sunday November 27, 2022
Baby Chic was amazing from start to finish. We had our gear waiting for us at the hotel. Everything was in excellent condition. Thank you!
From: NY
Britt Monday January 20, 2020
We rented a double stroller while on vacation over the New Years at NYC. I made reservation late the night before and it was delivered to our hotel by 10AM the next morning. Great service. Will use Babychicny again.
From: NYC
Noix de Coco Wednesday November 6, 2019
Great, reliable and wonderful service! Good communication for delivery schedule, too. Thank you!
From: New York, NY
Kimi Medeiros Monday September 23, 2019
Made our trip so much better and our little one slept like a champ!
From: NYC
Susan Friday September 13, 2019
Always a great experience! Rentals are delivered even with only a day’s notice, which I’m grateful for, since we just had a very last-minute trip to nyc, and traveling with 2 babies. Thanks for making it a wonderful trip!
Erin Bulcao Friday September 13, 2019
We rent from baby chic every time we visit the city. We have been renting from them for years. Our girls were 3 or 4 when we started and they are now 8 and still Love the box of toys we get from here. The service is so great and personable! I always recommend baby chic to anyone I know traveling with kids!
From: Nyc
Maddy Friday May 10, 2019
Brilliant service, the equipment we hired was in great condition and arrived right on time. Collection was also very easy. I would definitely use them again.
From: Queens, New York
Daniel Shorstein Tuesday January 8, 2019
Rental equipment was easy to order, clean, and at the hotel when we arrived. I had tried calling to add one item to the order but nobody picked up the phone, and my voicemail was never returned nor was the additional item added to our order. Might have been because I tried adding it the Saturday before our visit which was on Monday, so maybe they just don’t work on the weekend and couldn’t get to it Monday morning. The pickup was done a day after it was supposed to be, and it was awkward when the hotel called us asking why the large amount of stuff we left at the front desk wasn’t picked up yet. Other than that, great experience.
From: NYC
Dafne Tuesday January 8, 2019
The delivery was right on time! the items were clean and in great condition. Pick up was also a breeze. I was able to leave the items with the doorman. Thank you so much!
From: NYC
M L Tuesday January 8, 2019
We rented the 4 moms portable crib. Was clean and easy to use. Baby Chic was easy to deal with and worked around the shorter delivery window I needed. Would definitely rent from them again.
From: Manhattan
Cristina Alvarez Tuesday January 8, 2019
Our experience with Baby Chic couldn’t have been better. Although the stroller we asked for was damaged at the last minute, we were still able to get a very similar stroller on time for our arrival. The stroller was very clean and in good condition. Definitely would recommend this service to anyone.
From: New York City
Lynn Thursday December 6, 2018
Great service. Clean toddler bed. Delivered on time.
From: New York City
Sarah Thursday December 6, 2018
We have used Baby Chic NY for 3 years now for our yearly visit. They have always been very reliable, quick to respond and everything we have rented has been clean. We had to extend our use this year and they were great! We look forward to working with them again next year, or sooner if we make it back to New York before!
From: San Francisco
Jen C Thursday December 6, 2018
With two small nephews that love to come see their aunt, I am so glad that Baby Chic has all the right equipment to make their trip comfortable and safe. Thank you!
From: New York
Cherine Tan Thursday December 6, 2018
The stroller was very easy to use. It’s very clean too. Delivery was prompt and hassle free.
From: Singapore
Christina Saturday November 10, 2018
BabyChicNY made our trip to NYC with a baby so easy! They were very responsive, and were so understanding when my plans changed. There was a snafu with the hotel I was staying at, and they were patient and helped the hotel figure it out all out. So happy we went with BabyChicNY. Would definitely use again.
From: New York
CarmenWernick Friday July 6, 2018
Great service. I use them every summer and Christmas season for my two grandchildren. Stroller, cribs, chair, everything clean and in a great shape. I will keep using them. Thanks
From: NY
Carlos Tuesday June 5, 2018
Distance wasn't a problem while hiring two strollers for our 1 week trip to NYC, they were very professional, trying to solve all our demands, and the delivery service was great! No problems delivering and picking up at the hotel! The strollers were clean, confortable, and easy manouvring!
From: Spain
Travis Alexander Wednesday May 30, 2018
We rented the soft play set for my son's first birthday party and all the babies loved it! Baby Chic came on time almost to the minute for delivery and pick up and they even assembled. Highly recommend, will be using again.
From: Brooklyn
Howard Monday May 14, 2018
What a pleasure to deal with. The play items that were delivered were in pristine condition. Delivery and pickup were on time and the setup was perfect! Highly recommended!
Ami Monday April 30, 2018
We rented a stroller for our trip to NY and pick up and drop off went smoothly. Stroller was clean and in great shape. Communication was flawless and always got back to me quickly. Would use again. Thank you!
From: Toronto
Nouf Wednesday April 4, 2018
Great service and products.. would definitely try them again. Thank you!
From: New York
Amy Sunday April 1, 2018
My sister and her baby were visiting, their flight back home was cancelled last minute due to a snow storm so I needed the crib for a few days longer than expected. Baby Chic NY was very accommodating and flexible. Will definitely use them again.
From: New York
Sarah Tuesday January 2, 2018
I rented a Phil and Ted double stroller for a quick family trip to New York before Christmas with my five kids. I had no problem reserving a stroller, when we got to the hotel it was waiting for me, and we left it with the concierge when we left. It was so easy! The only problem we had was with the strollers front wheel was a little tricky. If we had been around longer I would have contacted the company to change out a stroller but we made it work. Overall we were thrilled with our experience and would absolutely do this again in the future!
From: Norman, OK
Niccolò Monday October 16, 2017
The service to rent the stroller has been great! Great product, cleaned and very functional! Great service of delivery and pick-up directly at our hotel! Thank you very much!
From: Prato, Italy
Elizabeth Monday October 9, 2017
All three items I rented crib, stroller, exersaucer were in great condition and very clean! Delivered right on time and the pick-up driver worked with me to find a time that worked. Very satisfied and will definitely book with Baby Chic again. Thank you!
From: West Village, NYC
Jim Monday October 2, 2017
Definitely Satisfied Customers. They were not the cheapest baby service we have used. But they were extremely reliable and had everything we needed. Dropped off in the 2 hour window they promised and picked up just the same. I guess you pay a premium on everything in New York and baby cribs are definitely worth it, rather than pack and plays.
From: Brooklyn NY
Kelly Monday October 2, 2017
We used Baby Chic for our recent visit to the states from Australia. We travelled to New York City and the Hamptons with a five month old and two year old. Baby Chic products and service made the visit as seamless as possible, and their extensive range really helped us pick and choose the right product to make our girls comfortable. Would highly recommend Baby Chic to travelling families.
From: Sydney Australia
Peri Saturday September 9, 2017
We traveled to Hoboken, NJ to see family and had the greatest experiences with Baby Chic NY. The response time was quick and they had great/clean products. The delivery and pick-up were smooth and early! Thanks again. Can't wait to use Baby Chic NY again.
From: Des Moines, IA
Kerry Friday September 1, 2017
I am so grateful for Baby Chic NY's service. The crib was both full-size and easy to move, and the mattress and sheet were of a very nice quality. Delivery was at a convenient time. I highly recommend Baby Chic NY.
From: Portland, OR
AJ Thursday August 31, 2017
I had a great experience with BabyChic rentals. I had tried a bunch of different rental companies on LI to rent a crib and none delivered to Long Beach NY where I was staying with my family! BabyChic delivered to Long Beach--in the exact delivery window I selected. The crib was nice and clean and they provided a mattress and organic sheets. Will definitely use them again!!
From: Long Beach, NY
Shahida Monday August 21, 2017
The pack n' play I ordered was clean and the pick up/drop off was timely and reliable. This is a great and necessary service for traveling families! We were staying at an airbnb, so I had the delivery person coordinate with the manager of the residence so it was very easy. However, when I ordered, they wrote me that they would send me a confirmation email once they processed my order which I never received. I did not know for certain that they even had a pack n' play available, or that I should definitely expect it. I made other arrangements just in case, but I wish they had been better about communicating with me when I sent my initial request. August is a very popular month to travel and I don't know their stock, so I felt that I couldn't assume that they would have it.
From: Brooklyn, NY
Yuri Thursday August 10, 2017
Excellent service. Delivery was on-time, hassle free and the crib I rented was clean and in excellent condition. I would absolutely use them again.
Yulia Cooper Thursday August 10, 2017
Great service, friendly staff, quick responses to all queries. Managed to arrange delivery the next day! Thank you for all your help and making our holiday more enjoyable!
From: Australia
Xiomara Scheidt Friday July 28, 2017
Great customer service, very professional and pleasant staff. Will recommend to anybody who's looking for this type of service!
From: new york city


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